Privacy Policy

CoLabs Australia Privacy Policy

At CoLabs Australia, we are dedicated to delivering exceptional services while rigorously protecting your personal and professional privacy. This policy details our commitment to you regarding the management of your Personal Information, with a special focus on the unique needs of our biotech co-working space community.

 

Adherence to Privacy Standards

We adhere to the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). These principles guide our practices in collecting, using, disclosing, storing, securing, and disposing of your Personal Information. For more information on the APPs, visit The Office of the Australian Information Commissioner via this link.

Collection and Use of Personal Information

Personal Information, as defined in the Privacy Act, includes details that identify you, such as names, addresses, email addresses, and phone numbers. We collect this information through various means, including direct interactions, digital communications, and third-party sources, to provide our services, inform our clients, and conduct marketing activities. You can opt out of our marketing lists anytime.

 

Special Considerations for Biotech Co-Working Spaces

In a biotech co-working environment, additional types of information, such as research data, biotechnological innovations, and intellectual property, will inevitable be encountered. We handle such sensitive information with the utmost confidentiality and only use it for its intended purpose, with your consent, or as required by law. When new members undergo the onboarding process, a three way NDA is signed between the member, CoLabs and the community.

 

Sensitive Information

Sensitive information includes data about racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, and more. We use this only for its primary purpose, a directly related secondary purpose, with your consent, or as mandated by law.

 

Third-Party Information Sharing

We collect your Personal Information primarily from you. If obtained from third parties, we ensure you are aware of such collection. Disclosure of your Personal Information occurs only with your consent or as required by law.

Security and Storage

We protect your Personal Information from misuse, loss, unauthorized access, modification, or disclosure. When no longer needed, we will destroy or de-identify this information. However, we retain client files, including Personal Information, for a minimum of 7 years.

 

Access and Correction

You have the right to access and correct your Personal Information. Contact us in writing for such requests. We may require identification before releasing information and may charge an administrative fee for providing copies.

 

Accuracy of Information

We strive to keep your Personal Information accurate, complete, and up-to-date. Please inform us of any changes or inaccuracies.

 

Policy Updates

This policy may change over time. The latest version is always available on our website.

 

Complaints and Enquiries

For any queries or complaints about our Privacy Policy, please contact us at hello@colabs.com.au.